Report an Adverse Event or Product Complaint

Adverse events (AEs) must not be reported via this website. All AEs should be reported as follows:

  • Report the information to the Global Medical Information Call Center by phone at +800 00027423 (or use local numbers listed below) or to submit a medical information question click here

INTERNATIONAL MEDICAL INFORMATION LOCAL TELEPHONE NUMBERS

Denmark
78770197*

Finland
0974790132*

France
0805220062
01 70 76 06 36*

Germany
08001009633
089 20301 0899*

Ireland
1800456748

Italy
800148268
0236049221*

Japan
0120094139

Netherlands
08000226756

Norway
21034448*

Portugal
211143980*

Romania
0800 410079

Spain
911141446*

Sweden
0850635701*

United Kingdom
03301003677*

*Local charges apply

Please note, per country requirements, you may be required to dial (+), (0), or (00) before the free phone number.

The +800 00027423 number is active in the following countries: AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HU, IS, IT, LT, LU, LV, MT, NL, NO, PL, PT, SE, SK, and SI.